Who is Graphene-X?
Graphene-X is a performance apparel and gear brand engineered around advanced materials science. Headquartered in Hong Kong, we build products from graphene, aerogel, and boron nitride among other advance materials to outperform what conventional textiles can do. Twelve Kickstarter campaigns, $3M+ raised, 30,000+ backers across 100+ countries, zero failed deliveries. Our W.A.I.™ technology won the ISPO Innovation Prize in 2024 with the AeroGraph Puffer Jacket.
Last updated: May 12, 2026 01:20
What is Graphene?
Graphene is a single layer of carbon atoms arranged in a hexagonal lattice. It’s the strongest material ever measured, 200 times stronger than steel by weight, while being one million times thinner than a human hair. It conducts heat more efficiently than any other known material, which is why we integrate it into our fills, fabrics, and linings to regulate thermal performance.
Last updated: May 12, 2026 01:20
Is graphene safe?
Yes. Graphene is extruded directly into the polymer matrix of the yarn, which locks it inside the fiber rather than leaving it loose. In this bound state, it doesn’t release as free nanoparticles through wear, washing, or skin contact. Independent studies on graphene-integrated textiles show the dermal exposure risk to be negligible. Raw graphene handling happens upstream at the supplier under standard nanomaterial safety protocols, well before the material reaches the finished product.
Last updated: May 12, 2026 01:20
What is Aerogel?
Aerogel is one of the lowest-density solid materials ever created, roughly 99.8% air by volume. It traps heat more effectively than any other solid insulator, which is why NASA uses it on spacecraft. We engineer it directly into our products as fill and as the structural component inside W.A.I.™ tubes.
Last updated: May 12, 2026 01:20
What is W.A.I.?
W.A.I.™ stands for Weather Adaptive Insulation. It’s a passive thermal system built from aerogel-filled tubes integrated into the product. As temperatures shift, the tubes expand and contract, adjusting the insulating air layer in real time. No batteries, no electronics, no input from you. W.A.I.™ won the ISPO Innovation Prize in 2024.
Last updated: May 12, 2026 01:20
Why we keep coming back to Kickstarter?
Because it’s not just funding, it’s a better way to build.
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Backers Win: Exclusive launch pricing (30-50% off retail). Behind-the-scenes access to product evolution
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We Win: Zero debt financing (no banks, no investors).
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The product wins: Direct feedback from backers pre-bulk production. This works as crowdsourced R&D = fewer design flaws = longer-lasting gear
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The Planet Wins: No overproduction waste (we make only what’s demanded).
Last updated: May 12, 2026 01:20
What makes the Tardigrade Sleeping System different to what's in the market?
Most sleeping bags lock you into one temperature rating. The Tardigrade adapts. W.A.I.™ aerogel tubes inflate and deflate as conditions shift around you. GRAPHINSULATE™, a graphene and aerogel integrated fill, delivers warmth-to-weight that down can’t match and holds its thermal properties when wet. The modular cover pairs with either bag or runs standalone, so one system covers every season instead of three.
Last updated: May 12, 2026 01:20
When will your credit card be charged?
You will be charged at the end of the campaign by Kickstarter if we reach our minimum funding goal. In this case, early June.
Last updated: May 12, 2026 01:20
Do we have more products in our lineup?
Yes indeed! We have over 40 amazing products we have been launching since we launched in 2019 that you can shop at www.graphene-x.com
Last updated: May 12, 2026 01:20
What is the Guarantee?
We stand behind everything we make with two layers of protection. First, our Lifetime Craftsmanship Guarantee covers any defects in materials or workmanship—for life. We use only premium components and enforce strict quality control, making warranty claims a rare event. Secondly, our team will help find solutions—whether it’s repairs at cost or guidance on proper care.
Last updated: May 12, 2026 01:20
Do we offer refunds in Kickstarter?
While our products are backed by a lifetime guarantee, we do not offer refunds on Kickstarter-backed purchases. That’s because this platform involves upfront costs: Kickstarter fees, payment processing, and fulfillment expenses, among others that we can’t recover. Plus, the pricing here is up to 50% lower than our standard retail price, which makes refunds unfeasible. We’re transparent about this from the start, because that’s how trust is built.
Last updated: May 12, 2026 01:20
Current Estimated Shipping Date: September 2026
Bulk shipping will commence in September, and backers can expect to receive their pledges between September and October 2026.
Last Updated At: 08/04/26What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.